Software solutions

Gartner 2021 Critical Capabilities for Enterprise Backup and Recovery Software Solutions: Key Takeaways

Solutions Review editors highlight key takeaways from Gartner’s 2021 Critical Capabilities for Enterprise Backup and Recovery Software Solutions.

Analyst house Gartner, Inc. released its 2021 Critical capabilities for enterprise backup and recovery software solutions, complementary research to popular research magic quadrant report. Used in conjunction with the Magic Quadrant, the Critical Capabilities Report is an additional resource that can help purchasers of backup and disaster recovery solutions find the best products for their organization.

Gartner defines Critical Abilities as “attributes that differentiate the products/services of a class in terms of quality and performance”. Gartner rates each vendor’s product or service on a five-point scale (five points being best) based on how well it delivers each feature. Critical Capabilities shows you which products are best for each use case and includes a comparison chart for each, along with detailed descriptions of the various points of comparison.

The study highlights 12 vendors that Gartner considers most important in this software industry and rates them against 13 critical capabilities across three use cases (data center environments, cloud environments, and edge environments). Critical abilities include:

  • Scalability
  • Efficiency
  • Performance
  • Manageability
  • User experience
  • Ecosystem integration
  • Support for operating system, hypervisors and containers
  • Support for application and file storage
  • Support for SaaS applications
  • Security
  • Ransomware Protection
  • Reports and Analytics
  • DR and orchestration

Solutions Review editors read the report, available here, and pulled out the main takeaways.

Recovery speed is crucial

With the increasing number and complexity of ransomware attacks, comprehensive protection focused on speed of recovery from large-scale data loss is a key factor for customers to consider replacing their backup and recovery platforms. existing. Additionally, as data volumes continue to grow rapidly and applications become more dynamic, slow backup performance has become a major concern for many businesses.

Advantages and disadvantages of BaaS

The growing use of backup-as-a-service (BaaS) offerings increases support for data centers and the edge, but they are also often connected to a single cloud provider. For this reason, BaaS platforms may have limited support for workloads hosted in other clouds. However, in general, backup as a service is especially important for cloud environment use cases. Baas platforms can serve as cost-effective deployment models in the public cloud and have the ability to automatically tier old backup copies to low-cost archival storage.

Gartner recommends prioritizing ransomware protection

Whether user data is stored on-premises, in Software as a Service (SaaS) applications, or public cloud infrastructure-as-a-service (IaaS) providers, Gartner suggests prioritizing protection and recovery against ransomware attacks when selecting new backup software. When choosing a new backup platform, users should consider requiring the software to automate disaster recovery for typical DR events and large-scale recovery from ransomware to combat these attacks.

Tess Hanna
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