In his 2022 MarketScape Evaluation, market information provider International Data Corp. (IDC) went down the capabilities and strategies of enterprise point-of-sale (POS) software solution providers that have a significant presence in the global food retail segment.
IDC evaluates solutions based on several factors, including how IT buyers perceive their benefits in meeting the unique needs of retailers and how vendor strategy and commitment to innovation contribute to omnichannel success. Among the companies included are NCR Corpo., Flooid LLC, OneView Commerce, Inc., GK SOFTWARE SE, LS Retail ehf., Zucchetti spa, Diebold Inc. and Toshiba Corp.
Commerce OneView was praised for its solution, which includes a unified commerce suite with point of sale, pickup and delivery, inventory and order orchestration. “As one of the few headless unified commerce platforms, OneView continues to impress the market with its laser focus on innovation and steady introduction of new features to enable omnichannel success,” the report noted.
“We are honored that the alignment of our headless commerce transaction engine and quick-start SaaS solutions that enable retailers of all sizes to execute unified commerce transformation has earned IDC recognition,” said said Linda Palanza, CEO of OneView Commerce based in Hingham, Mass.. “We are thrilled that our unwavering commitment to innovation and empowering retailers to take ownership of their customer engagement is emerging as a key market differentiator.”
OneView says its software synthesizes data and transaction execution at the time of omnichannel action and boosts digital reach in stores, improves inventory accuracy, reduces substitutions and provides actionable insights into active baskets every time. product analysis. It is used by several global companies, including The Kroger Co.
“The complexity of today’s grocery landscape means that point-of-sale providers must not only meet the omnichannel needs of today, but also have a robust strategy to meet the omnichannel needs of tomorrow through rapid innovation. “, said Margot Juros, head of research. , Global Retail Technology Strategies at IDC. “Successful players must enable visibility and democratization of data from every customer touchpoint. One of the key differentiators among leaders in this space is the ability to deliver real-time, actionable data to help retailers in food to make impactful changes at the store level.”
Serving 60 million households each year nationwide through a digital shopping experience, and nearly 2,800 retail food stores under a variety of banner names, based in Cincinnati Kroger is #4 on the 2022 PG 100 list, Progressive Grocer of leading food and consumables retailers in North America.