SEOUL — It hasn’t been easy for an in-house business management system to gain a foothold in a market dominated by biases and popular foreign solutions. Douzone Bizon, an ICT solution and service provider in South Korea, has survived through the technological development of enterprise resource planning in an unfavorable market environment to become an essential solution for business management.
Douzone, involved in a state project to set up a big data platform, supports digital transformation by segmenting service-type software for private companies and expanding opportunities for new innovative financial services. Douzone’s services include accounting programs, cloud, group software, information security and enterprise resource planning (ERP).
ERP is the integrated management of key business processes, often in real time and mediated by software and technology. It provides an integrated and continuously updated view of core business processes using common databases managed by a database management system. Cloud-based applications have grown due to the availability of information from any location with internet access.
“All of our products are doing well in the market by overcoming prejudice against domestic ERP solutions,” said Lee Kang-soo, Douzone’s co-CEO in charge of ERP business, in an interview with Aju Business Daily. In terms of sales in 2020, Douzone was in second place by capturing more than 20% of the domestic market which was once dominated by foreign ERP vendors such as SAP.
“At the beginning of the introduction of ERP in the domestic market, it was recognized as an advanced management method to use foreign solutions rather than national systems. At that time, there were no other national systems,” said Lee, adding that Douzone has developed next-generation geared towards overall business management while continuously accumulating experience in ERP implementations.
The “New Deal” blueprint to help South Korea become a digital powerhouse through industry-wide digital transformation has been an opportunity to showcase excellent domestic solutions. “Previously, in the process of proposing our ERP system to public institutions, we had difficulties. The threshold was high for Douzone, which provided solutions in public projects involving small and medium-sized national partners who supplied foreign products .”
“Now ERP has become an essential solution for business management, and Douzone is competing with foreign ERP software solutions by securing a large share of the domestic market,” Lee said, calling for government support. to fight “reverse discrimination”.
As COVID-19 spreads a tendency to avoid face-to-face contact, South Korea is actively embracing digital transformation in the public and corporate sectors using cloud, big data, and AI technologies. Douzone’s ERP 10 is a software solution that achieves the real-time enterprise, robotic process automation and business process automation required by large enterprises. It manages big data, maximizes management efficiency by tightly connecting all of a company’s information and resources, and improves decision-making accuracy and visibility through comprehensive real-time data analysis.
ERP 10 has raised awareness in the market as the advanced architecture inherent in the solution has been welcomed to address large business interests and regulatory issues within the national economic structure, which is highly dependent on exports for economic growth , said Lee, pointing to Douzone’s software solutions with excellent scalability and no technology dependency.
The rapid adoption of ERP in South Korea, Lee said, is due to the fact that many companies are pushing to upgrade their management systems as the Fourth Industrial Revolution evoked the craze for using big data and artificial intelligence and interest in office automation and smart factories.
“ERP functions should be extended to increase the work efficiency of users, but they are often easily achieved by collaborating and linking with companies specializing in different sectors. When two different solutions are interconnected, customers do not have to repeatedly work on multiple solutions to increase productivity by investing saved labor hours and resources into different tasks,” Lee said.
The ERP developer has accelerated its global expansion since U.S. private equity firm Bain Capital agreed to invest around 400 billion won in March 2021. “ERP is an integrated system that covers almost all areas of work in the company.”
(This story is based on an interview in Korean conducted by Aju Business Daily reporter Im Min-cheol)
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